It is not unusual for us to receive inquiries from people who have been let down by the person they asked or hired to look after their pet(s). You need to find someone you can trust to be there and help you take care of your pet when you are not able to.
There are critical factors to consider when hiring a professional pet care provider or dog walker in the Newmarket area. York Professional Pet Sitting has a list of some of the things you should be looking for and questions you should ask anyone you consider caring for your pet. Remember, your pets and your home are probably two of the most precious things in your life.
When Hiring a Professional Pet Care Provider, Consider Their Reputation
Word of mouth is a great way to find out about new products or services. Nowadays, information can spread through online reviews, testimonials on a website, Facebook, Twitter interactions etc. When hiring a professional pet care provider, be sure to review their website and any qualifications they have listed. Check whether or not they are involved in the pet industry outside of their business. Remember, anybody can put anything on their website.
Ask to see written testimonials, look for reviews, join their Facebook page and ask existing clients what they think. Any good pet care provider should be willing to give you at least three client’s phone numbers so you can speak to them directly about their experience with the service.
Are They Insured and Bonded?
Many pet sitting companies say they are insured. Sometimes it is nothing more than office insurance covering their office, car, or supplies. You must make sure they have a legitimate Pet Sitting Policy that covers 3rd person liability. Any professional pet sitter who is serious about their business will have this type of policy to protect you and them. They should also be bonded and have police background checks done on themselves and all staff.
If a pet sitting company has independent contractors working for them instead of employees, make sure they too are bonded independently. They may not be covered under the company like employees are. Ask them to provide written proof to give you peace of mind as a pet parent.
Your Should Be Able To Handle An Emergency.
If your gets sick, has a family emergency or heaven forbid an accident, they should always have a backup plan in place. Someone should always be available to for your when they cannot make their scheduled visits.
If there is an emergency with your or your home, they should have systems in place to be able to handle those quickly and efficiently. Ask your if they are certified in First Aid and CPR for animals.
They should have you fill out forms that give instructions on who they should contact, or where you would like your taken if something happens.
Proof Of Completed Services
We all know pets have no voice. They cannot tell you what they did while you were away or if your pet sitter filled up their water bowl. As a pet parent, I’m sure you would love to hear about your dogs’ walks or how many squirrels they chased. Your pet care provider must leave this information in the way of a note every single visit. There is nothing worse than paying for incomplete services.
Paperwork
Some people say to me, “Wow – so many questions, this is more than what I fill in for the babysitter.” A pet sitter who is passionate about pets and wants to give your pets the BEST care possible will ask a lot of questions, take a lot of notes as to likes, dislikes, what they are afraid of, what type of leash they walk on, any specific commands that you use…. and the list goes on. Think about it. If the person you are interviewing to care for your pets does not care enough to ask these questions and get as much information as possible, how will they give your pets the best care possible?
Your Professional Pet Care Provider Needs To Have PASSION!
Considering all of the above, you also want a pet care provider who is genuinely passionate about your pets. If they have passed all the items mentioned above, it is clear they are serious about their business. They should demonstrate a desire to love your pets like their own and give them the best care possible when you can’t be there.
Now you need to see and feel this passion when you meet with them for a free meet and greet. PLEASE never leave your pets with a company that you have not met. Be conscious about whether the pet sitter pays attention to what you say, makes notes, and interacts with your pets. Do your pets like them? Do you have a feeling of comfort leaving your pets in this person or company’s hands?
Keeping these points in mind will help you find a qualified pet care provider who is reliable, responsible, and compassionate for daily dog walking and vacation care for your dog, cat, bunny, or lizard. Once you find that pet sitter, you will realize that all your research was well worth it, as they will prove to be an invaluable part of your life.
Morag is the owner and founder of York Regions most trusted premier in-home pet care and dog walking companies. In 2000 she saw a need for an alternative to kennels, catteries for family pets in the area and has always believed that pets are much happier and less stressed staying in their own familiar environment. Morag and her team are all certified in Pet 1st Aid and CPR, she also offers continuous training to her team members through online and hands on pet care and pet behaviour and care courses. Morag has earned her certificate in Professional Pet Sitting, Professional Dog Walking and Canine Attendant training. She has lived in the Newmarket/Aurora area since 1991 is a wife, a mother of 2 adult children and a grandmother of 2 delightful little balls of energy. She has also been owned by fish, birds, mice, rats, cats, dogs, gerbils and guinea pigs and is an advocate for all living creatures. In her spare time she likes to be involved in her community and events travelling, reading and cooking.
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