Getting Started

Get Started in 3 easy steps


Schedule your virtual meet and greet at your convenience.

Create Account

Go online or on the app and activate your account.



Enjoy peace of mind when you can’t be there, knowing your pets are well taken care of by one of our trained pet care professionals.  

Step 1

Book Complimentary Meet and greet. 

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You will receive a confirmation of meet and greet right away.

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Within one business day you will receive an email with your username and password for your secure online portal and a separate email with your Welcome package that has easy step by step instructions on setting up your account.

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Please follow the instructions in the email to activate your account and fill in the required information.

NOTE: Emails may initially land in your junk/spam folder so please check for them.

Step 2

Virtual Meet and greet. 

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Please have your camera on so we can see you and hopefully your pet and you can show us anything we may need to see to ensure the best care for your pet.

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We will make arrangements with you to pick up keys and if needed meet your pet in an outdoor setting

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Please allow approx 1/2 an hour.

Step 3

You are done and ready for visits.

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You can either book the visits yourself or let us know the dates, times and length of visits you need and we are happy to book them for you. NOTE: Visits are not confirmed until you receive confirmation email/invoice.

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Don’t forget to download the mobile app if you choose to take us with you.

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ENJOY the peace of mind knowing your pet is getting the best possible care when you can’t be there and look forward to the visit notes and pics of your furry family members.

Download Mobile App

We feel the online portal and app are intuitive, however, if you are having trouble there are videos below as well as in the welcome email to help you navigate the system. If you are still having trouble, we are here to help.

How to use your online portal or mobile app

Easily book visits 24/7

Trust your pet with Newmarket/Aurora's longest serving Pet Sitters!

Serving the pets of Newmarket, Aurora, Sharon, and Holland Landing Since 2000

Commuting to Toronto or up to Barrie? Recovering from surgery or an illness? Traveling? We're here to help!

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