When you need someone to take care of your beloved pets, you always want to ensure that they are in the best hands possible. So many pet owners turn to York Professional Pet Sitting for reliable and trustworthy service and continue to return because their pets are always so well taken care of!
If you are new to us or new to the idea of pet sitting in general, we want you to get to know us a little bit! What do you really know about us? Our processes and procedures? Why do we do things how we do them? Here are five things about York Professional you may not have known.
The First Thing You Should Know is How We Got Started in Pet Sitting & Dog Walking.
York professional pet sitting was born in the year 2000 due to the need for in-home pet care services in our area. Not all animals can handle the experience of being in a boarding facility away from their familiar surroundings. Keeping them at home reduces stress when their owners are away.
Since the year 2000, we have grown immensely as our community continues to grow and more pet parents realize the benefits of in-home pet care. Currently we cover Newmarket, Aurora, Holland Landing, Sharon, and all of their surrounding areas.
Our top priority is the safety, happiness and health of our amazing fur clients and peace of mind for pet parents. The York Professional team is always continuing education and keeping up with the latest in pet care.
The Importance of Communication With Our Clients
To provide you with the best customer service and the best pet care for your fur baby, it is important that we keep the communication about your pet open with you. Your dog or cat cannot speak for themselves. As the pet parent, you act as their voice to give us all the information we need to ensure they get the best care at every visit.
This is why I like to offer free virtual meet and greets with all new clients. It allows me to get to know you and your pet before we set up a care plan and visits! We need to be able to be sure we can give you the best service!
In addition, we will always inform you if we see anything strange going on with your pets. Communication definitely goes both ways.
Our Approach to Animal Care
We treat your pets as if they were our own. Therefore, they get nothing but positive reinforcement and lots of love! We love to work with clients on helping their pets live the best possible life. We do this by reinforcing good behaviour and working with you for consistency on their training needs.
All animals are treated with respect and compassion. Our first priority is our fur clients’ health, happiness and safety.
How We Handle Emergency Situations
Our team is fully prepared to deal with emergencies as we understand things happen! There is always a manager on call to help out in case anything happens. We have an emergency preparedness certification, and all of our team members are pet first aid certified.
Luckily, we are familiar with most of the veterinary clinics in town and maintain good relationships with them. We also require emergency contacts from clients, so if anything happens to their pet or home, we have someone else we can reach out to if the pet parents are not available.
What Sets us Apart From Other Pet Sitters & Dog Walkers in York
Over the last 22 years, we have built a great reputation in the pet care community within the York region. We continue to change with the times, and ensure our practices and operations continue to run smoothly. If you would like to find out what clients are saying feel free to check out our reviews online, most are on Google and FaceBook.
We also use a wonderful app called Time to Pet which allows us to give you updates from every visit and communicate with you efficiently. It allows our team to communicate as well so we can quickly share important information with each other. The app also allows you to book visits at your convenience, keep your files updated so we have the most current information so we can provide the best possible care.
We hope that this post has given you a little taste of what it’s like to work with us: the Best Pet Sitters & Dog Walkers in York! The level of care we provide our clients and their furry friends is not something we take lightly. Our top priority is communication; we want to make sure both pet parents and their animals are comfortable with us before, during, and after each service.
If you have any questions or would like more information about our services, please don’t hesitate to reach out.
We can’t wait to help you take care of your beloved pet!
Morag is the owner and founder of York Regions most trusted premier in-home pet care and dog walking companies. In 2000 she saw a need for an alternative to kennels, catteries for family pets in the area and has always believed that pets are much happier and less stressed staying in their own familiar environment. Morag and her team are all certified in Pet 1st Aid and CPR, she also offers continuous training to her team members through online and hands on pet care and pet behaviour and care courses. Morag has earned her certificate in Professional Pet Sitting, Professional Dog Walking and Canine Attendant training. She has lived in the Newmarket/Aurora area since 1991 is a wife, a mother of 2 adult children and a grandmother of 2 delightful little balls of energy. She has also been owned by fish, birds, mice, rats, cats, dogs, gerbils and guinea pigs and is an advocate for all living creatures. In her spare time she likes to be involved in her community and events travelling, reading and cooking.